ab99 App Privacy Policy: How your information is protected

Quick tips on data protection in the ab99 App

What information we collect

1) Device and connection information

Your phone type, operating system, browser, and IP address may be logged to see if the site is running properly.

Users in Dhaka, Chattogram, or Rajshahi are kept secure in the same way; even if the network is slow, limited technical data is needed to keep the session stable.

2) Usage-related information

Which page you view, how long you stay, and which features you use; these are general usage data; this helps detect broken links, load problems, and wrong menus quickly.

ab99 Login, ab99 Download, and where the steps to access the ab99 App are stuck, can be understood with this data.

3) Account information

Name, mobile number, email, and password-related secure records may be kept; we do not keep passwords in plaintext.

Account verification and support may require this information; if you want, you can re-verify information later in the ab99 Register section.

4) Payment-related information

If transactions are made with bKash, Nagad, and Rocket, a reference number or status may be seen; we do not keep full card details separately.

Any data collected is used only for account matching and security; many Dhaka-based users prefer these three methods for quick verification.

Legal basis for processing data

Your consent

In some cases you personally consent, such as keeping cookies enabled or storing profile information.

You can change this consent later; control of settings is in your hands.

Service requirements

Keeping the account active, keeping login working, and providing support require some information; without this the ab99 App will not work.

That is, only what is needed to run the service is collected; nothing unnecessary is taken.

Legal obligations

Sometimes, for security, fraud prevention, or record keeping, data must be retained for a specified period.

We assess what is needed in each situation reasonably; nothing is kept blindly.

What we use data for

Account operation

Keeping your session active, detecting incorrect passwords, and securely logging in require this data to speed up ab99 Login.

Once signed in, the hassle decreases; that also improves user convenience.

Support and contact

If you message or open a ticket, responses are given after checking account information to reduce misunderstandings.

Updates may be sent via email, phone number, or in-app notifications; for urgent matters, replies come faster.

Product improvement

Which menus are used most, where users pause, the UI is adjusted; this makes the ab99 App clearer.

If two to three missing steps, the whole experience becomes much easier.

Data sharing and processors

Not all information is shared with everyone; service providers that handle hosting, mail, security, or analytics only receive the necessary parts.

They operate under our instructions and do not have the right to sell or use your data on their own.

• Hosting partners only run servers
• Support tools only manage tickets
• Analytics tools only analyze traffic
• Not sharing information with unnecessary third parties

Contractual controls reduce the likelihood of misuse

How cookies and tracking work

Session cookie

Session cookies are used to keep you logged in and to help page switching; when the browser is closed, some of these are deleted automatically.

Preference cookies

Small preferences like language, theme, and layout are remembered so you do not have to set them again later.

Performance cookies

Limited tracking to understand which page loads quickly and where delays occur; this makes it easier to find problem areas.

Disabling cookies may slow some features, but you can control from browser settings.

How data travels internationally

Sometimes servers or support tools may be outside the country; the same security rules still apply.

Data is sent only as needed for the task; during transfer encryption and access control are used.

For Bangladesh users, this is important: whether you access from Dhaka or another location, controls remain the same.

Your rights and how to use them

Right to access

You can learn what information is kept; if needed you may request a copy of your account data

Right to rectify

If your name, phone, or email is incorrect, request correction; work cannot proceed with incorrect information

Delete request

If there are no legal barriers, some information can be deleted, but parts of the security records may need to be kept for a specified time

Right to objection and restriction

You can stop marketing messages or object to certain processing by contacting support; we will verify

To exercise these rights, write in the ab99 Contact section; please provide your registered number to receive a quick response

How long data is kept

Retention isn't one-size-fits-all; while the account is active some data remains active, and some logs are deleted after a specified period

Support tickets, security logs, and cookie-related records expire at different times; if not typically needed, we do not keep them

Some records may stay a few more days for legal reasons; the reason is also clear

Contact and complaint reporting path

If you have any questions, write on the ab99 Contact page; you will receive help on privacy, data protection, or cookies

For account-related assistance, the ab99 Login page can also be used; logging into the correct profile makes it easier to send messages

View ab99 APK

By using the ab99 app you will understand your data control more clearly

A few practical tips for the privacy policy